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Our mission

We guide transformation across business communications — reducing complexity, friction, and waste through automation and human-centered design—so you can focus on growth and customer connections.

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Our focus

We help businesses simplify communications across finance, customer messaging, mail, and delivery.

Our purpose

We design and build human-centered, AI-driven automation solutions that help organizations create, deliver, and manage business communications with greater speed and ease.

  • Communicate clearly, with confidence

  • Simplify everyday work

  • Build trust through accuracy and consistency

Our beliefs

Technology should make work clearer, simpler, and easier to manage. These beliefs shape how we design products and support customers.

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Transformation

Simplify fragmented systems so work moves more clearly across the business.

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Customer focus

Automate repetitive work so people can focus on customers, decisions, and relationships.

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Sustainability

Design solutions that reduce waste and support more sustainable ways of working.

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Innovation

Improve how work gets done—removing low-value repetitive tasks across communications, finance, and delivery.

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Connection

Clear, accurate, timely communications help build trust and stronger connections.

From Neopost to Quadient

For more than a century, we’ve helped businesses manage critical communications— from physical mail to digital communications, finance systems, and delivery experiences.

1924

Neopost, which would later become Quadient, is established in France as Agence Havas, helping pioneer mailing technologies for business communications.

1930

Following its acquisition by Roneo, the business expanded mailing technology capabilities and international reach.

1980s–1990s

Neopost expanded globally, building a reputation in mailing and shipping solutions for reliable, high-volume business communications.

2012

Neopost acquires GMC Software, Human Inference, and Satori, expanding into customer communications, data quality, and address management.

2019

Neopost rebrands as Quadient, expanding its focus to Automation Intelligence across communications, finance automation, mail and parcel management.

Today

Quadient supports over 300K customers worldwide, helping automate communications, simplify financial processes, and support the delivery experiences customers depend on.

Quadient today

How we help today

We simplify the systems behind business communications, helping teams work faster, with greater clarity and confidence.

  • Keep finance work moving

  • Improve customer communications

  • Simplify mail and shipping

  • Support package delivery and returns

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Your partner in business communications

We help organizations communicate clearly, manage important work effectively, and build trust. Because when the work behind the business runs smoothly, everything else works better.

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